Frequently Asked Questions
WHAT TYPE OF BRANDS DO WE WORK WITH?
Festivals, music artists, models, producers, apparel companies, fashion designers, DJ’s, media personalities, photographers, videographers, beverages companies, actors, record labels, directors, tech start ups, national chain restaurants, athletes & more.
WHO FOUNDED/STARTED OUR COMPANY?
Medium Creative Agency (FKA Medium PR Agency) was co-founded by Quinelle & Sabrina Holder.
WHAT IS OUR REFUND POLICY?
Unhappy with our service? You can request a full refund within 7 days of delivery or a 40% refund up to day 10. For campaigns, you're eligible for a 50% refund within 30 days of getting your completion email, as long as the original invoice is paid within a week. To claim any refund, you'll need a written statement and proof of purchase. Just note, no refunds are available after 10 days or if the initial agreement wasn't mutually signed. To get any refund, you'll need to provide a written statement and proof of purchase. Note that no refunds are available after 10 days or if the initial agreement wasn't signed by both parties.
HOW MUCH DO WE CHARGE?
Each campaign is catered specifically to the client, so don't expect the same pricing as someone else. Everyone situation is different. To obtain a quote or a’la carte services, please set up a PAID consultation